Frequently Asked Questions
Everything you need to know about your Starlti shopping experience
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-21 business days.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please note that sale items are final sale and cannot be returned.
How do I determine my correct size?
Each product page features a detailed size guide link. We recommend measuring yourself and comparing those figures to our chart, as sizing can vary between different fits and silhouettes.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer buy-now-pay-later options through Klarna and Afterpay.
Can I track my order in real-time?
Yes, once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey directly on our carrier's website.
Are your materials sustainably sourced?
At Starlti, we are committed to ethical fashion. We prioritize organic cotton, recycled polyester, and ethical manufacturing processes to minimize our environmental footprint.